HELPDESK NOS ARE OPEN BETWEEN 0900 HRS to 1900 HRS IST
(MONDAY TO FRIDAY (Exclusions: NHAI HOLIDAYS)
OFF HOURS & HOLIDAY SUPPORT
Helpdesk Team would be reachable in their mobiles during off hours and on holidays. Please refer contact us for resource-wise mobile nos.

Please email/Text your issues to helpdesk at nhaihelpdesk[at]c1india[dot]com/Mobile nos.This will help us serving you better.

Contact Nos. and email IDs for NHAI helpdesk officers

NHAI e-Tendering cell at NHAI, Training Room, Ground Floor, G5&6, Sector-10, Dwarka,
New Delhi - 110075

NHAI Global Support E-Mail Id: nhaihelpdesk[at]c1india[dot]com
NHAI Global Support Telephone: 25074100/ 4200, Extn. 1332
e-Tendering Support Staff:

Name

E-mails

Phone Numbers

1. Mr. Sunil Kumar

Sunil[dot]Kumar[at]c1india[dot]com

+91-92116 92981

2.Mr. Raghawendra Singh

raghwendra[dot]singh[at]c1india[dot] com

+91-88006 35500

3. Mr. AshuKumud

ashu[dot]kumud[at]c1india[dot]com

+91-75310 92819

4. Mr. DebasisBehera

debasis[dot]behera[at]c1india[dot]com

+91 98119 36879

Escalation LEVEL

C1 India Nodal Officer:

Mr. Ritabrata Chakraborty (PM), Contact Details: +91 8697910411, E-mail- ritabrata[dot]chakraborty[at] c1india[dot]com

Escalation LEVEL [In case user don't get satisfactory resolution of query / complaint at the help desk team can get in touch with NHAI Nodal officer]

NHAI Nodal Officer :

Dy. Manager (IT), Mr. Vidit Jain,       Tele: 25074100/ 4200 Mob.: +91 9643028684   E-mail- viditjain[at]nhai[dot]org
GM(P&IS), Mr. P.K.Mohapatra,         Tele: 25074100/ 4200 Mob.: +91 9810874066   E-mail- pramod[at]nhai[dot]org
CGM(IT), Mr. Atul Kumar,                 Tele: 25074100/ 4200 Mob.: +91 9873332291   E-mail- atulkumar[at]nhai[dot]org